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DELIVERY INFORMATION

Delivery Information

We Offer FREE Delivery to the UK on Orders Over £25

Please see below our delivery costs for different regions and countries.

For US & Canada, please shop via www.philipkingsley.com.

We are closed on public holidays and deliveries will not be made on bank holidays. During these times orders will be processed on the next working day. During busy periods orders may take longer than the estimated timeframes.

UNITED KINGDOM

OPTION

PRICE

DETAILS

Standard Delivery (Orders Up to £25)

£3.95

1 to 5 working days

Standard Delivery (Orders over £25)

FREE

1 to 5 working days

Next Working Day Delivery

£5.95

Receive the next working day (order placed before 3pm)

EUROPE: EU countries, including Ireland

OPTION

PRICE

DETAILS

EU Delivery, Duties and Taxes
(Orders up to £100)

£15.00

Up to 7 working days

EU Delivery, Duties and Taxes
(Orders over £100)

FREE

Up to 7 working days

EUROPE: NON-EU countries

OPTION

PRICE

DETAILS

European Delivery, Duties and Taxes

£45.00

Up to 10 working days

REST OF WORLD

OPTION

PRICE

DETAILS

ROW Delivery, Duties and Taxes

£60.00

Up to 14 working days

All International Orders are Inclusive of Tax and Duties

All orders on Philip Kingsley products are sold on a delivery duty paid basis. This means the recipient will not have to pay import duty or a formal customs entry fee prior to or on delivery. All additional taxes, fees or levies are included in your orders shipping cost.

International Delivery Terms

Payment - Purchases will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.

Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.

Countries we deliver to

Albania
Andorra
Armenia
Austria
Belarus
Belgium
Bosnia & Herzegovia
Bulgaria
Channel Islands
Croatia
Cyprus
Denmark
Estonia
Finland
France
Georgia
Germany
Gibraltar
Guernsey
Hungary
Iceland
Ireland
Isle of Man
Israel
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Serbia
Slovakia
Slovenia
Sweden
Switzerland
Turkey
Ukraine

Bahrain
Malaysia
Philippines
Singapore
Tunisia
United Arab Emirates

Restricted Products & International Delivery

Due to international shipping restictions, there are products that we cannot ship to certain countries.

Restricted Products

  • Tricho 7 100ml
  • Finishing Touch Strong Hold Hairspray 125ml
  • One More Day Dry Shampoo 100ml
  • Finishing Touch Flexible Hold Mist 200ml
  • One More Day Dry Shampoo 200ml
  • Flaky Itchy Dry Shampoo 200ml
  • One More Day Dry Shampoo 50ml
  • Finishing Touch 100ml

Countries we can't deliver restricted products to

Isle of Man

Jersey

Guernsey

Delivery Methods

We ship throughout the UK and also around the world by Royal Mail, Parcelforce, DPD, DHL, UPS and Fedex.

Parcelforce provide a one-hour delivery window service and will inform you of the delivery time by text message. If the timing is not convenient you can simply reply to re-arrange.

International Delivery Terms for the Philip Kingsley Trichological Clinic

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK.

Philip Kingsley Clinic products are sold on a delivery duty paid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. Our Clinic Customer Service Team can confirm your total delivery charge to ship your order outside of the UK, however Clients should also check local legislation and whether they'll incur further charges upon arrival to the destination country.

Consumer commodities handling fees of £17 will be applied by our carrier partners to orders containing Drops and other products classified as dangerous goods.

In addition, all shipments to EU countries will incur a DDP handling fee of £16 on top of the standard delivery costs.

Payment - Purchases will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay. Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.