September Exclusive - Choose 2 FREE Deluxe Samples with EVERY order - worth up to £18
Free Elasticizer 40ml - when you purchase NEW Elasti-Styler with code ELASTICIZER
Free Stimulating Scalp Toner 75ml - when you purchase any Trichotheraphy Scalp Mask with code TRICHO
Toggle Nav

Return Policy

At Philip Kingsley, customer satisfaction is very important to us. For this reason, we will happily issue an exchange or refund to the original credit card for any unopened merchandise bought on if it is returned within 28 days of the date of purchase. All items must be accompanied by a copy of the original receipt and in unopened, saleable condition.

Returns Address

Philip Kingsley Products
Unit 4 Glengall Business Centre
Glengall Road
SE15 6NJ

PLEASE NOTE: A member of the Philip Kingsley Customer Service Team will respond to your enquiries within 48 hours.

Nutritional Supplements 90 Days Money Back Guarantee

UK Customers: **We want you to be satisfied with your purchase, and stand by the quality of our products. If you are unhappy with your purchase and wish to claim a refund you will need to do so within 90 days of placing your order on and you must have brought a three month supply of supplements to be eligible for this money back guarantee. To arrange your return, simply call our Customer Service team on +44 (0)207 237 7100 to arrange for them to send you a returns form. You must then send all products (even if empty) back to Philip Kingsley, Unit 4 Glengall Business Centre, Glengall Road, SE15 6NJ using the Royal Mail postage sticker provided, along with the completed returns form included within your original order. No replacements or exchanges available. Only available at Philip Kingsley reserves the right to end this promotion at any time. Whilst stock last. Not valid with any other promotion. Money will be refunded back into your account within 14 working days of receipt of returned product. We will normally refund you using the same payment method that you used to purchase the products. Product must be returned in clean condition, in its original packaging. Original delivery charge will not be refunded. Only valid on our Nutritional Supplements.