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Frequently Asked Questions
Our Customer Care team are happy to help you with your query, but we hope our FAQ's will help you quickly find the answer you're looking for.
Still Need Help?
You can contact us using the ‘Contact Us’ button found on every page, or email us by selecting the 'Email Us' button.
Philip Kingsley Products
You can get in touch with us about our products or your experience on the website us by using the 'Contact Us' button found on every page. Alternatively you can email us on [email protected] or call us on 0207 237 7100. Please note, our opening hours are 9am - 6pm, Monday-Friday.
If you have purchased a Philip Kingsley product through one of our online retailers or authorised stockists, we recommend reaching out to them directly for assistance. We are unable to issue refunds or replacements for products which are not purchased on philipkingsley.co.uk or philipkingsley.com.
Philip Kingsley Clinic
You can get in touch with our London Clinic team about our services and treatments by emailing us using the 'Email the Clinic' button or calling the clinic on 0207 629 4004. Our opening hours are Monday, Tuesday, Thursday, and Friday 8.30am-6pm, Wednesday 8am-7pm, and Saturday 8.30am-5.30pm.